Oracle: White Papers

Self-Service Meets Web 2.0: Serving the 21st Century Customer
Friday, June 04, 2010 by Oracle Self-Service Meets Web 2.0: Serving the 21st Century...

Customers Have Changed: Has Your Loyalty Program Kept Pace?
Friday, October 23, 2009 by Oracle Customers Have Changed: Has Your Loyalty Program Kept...

Differentiate Your Company with Complete CRM
Friday, October 23, 2009 by Oracle Differentiate Your Company with Complete...