ACS Human Capital Management Subject Matter Experts: Managing the Downturn and Preparing for the Rebound


Thursday, September 24, 2009 by ACS Learning Services

As companies navigate fast-rising employee-related costs, Affiliated Computer Services is working closely with its clients to address human resource challenges, enabling them to manage the economic downturn and prepare for the eventual rebound.

A key to ACS' proven service model is its team of industry-respected subject matter experts. These industry experts work with ACS clients by exposing them to a diverse and innovative portfolio of solutions designed to transform health and welfare benefits administration and talent management services, and improve human resources processes and functions.

ACS subject matter experts have deep experience in the industries and governments in which the company serves, and they work on behalf of current and prospective clients to ensure that ACS solutions are tailored to help clients address current challenges and proactively prepare for future growth.

ACS’ dedicated human capital management solutions (HCMS) business covers the entire spectrum of the human resources function, with services supporting more than four million employees and retirees in more than 80 countries worldwide in 20 languages. ACS’ breadth of comprehensive HR business process outsourcing offerings includes HR systems and application technology, integrated benefits administration services, and learning management services. ACS’ services are further differentiated by the HR consulting and advisory services offered by its subsidiary, Buck Consultants.

ACS HCMS subject matter experts include:

  • Rohail Khan: an employee benefits administration services expert who can provide perspective on how the economy is impacting the overall global benefits industry, benefit plan design, and the evolving drivers in total benefits outsourcing
  • Richard Klingshirn: a learning services authority who can offer perspective on how current economic and evolving workforce trends are forcing companies to think strategically about learning and employee development for long-term gains
  • Chantel Sheaks: a government affairs authority with expertise in a range of issues, including health care reform, pension funding legislation, reporting and disclosure legislation and regulations, retirement plans, phased retirement, the aging workforce, benefit plan administration, fiduciary issues, Employee Retirement Income Security Act (ERISA) litigation, and health and productivity
  • Mark Squiers: A human resources outsourcing expert who can offer expertise on topics related to HR transformation, systems and application development and integration, and the development and application of HR outsourcing strategies

A full list of all of ACS' subject matter experts, including detailed biographies, areas of expertise and contact information, is available on the ACS website.

ACS' reputation for thought leadership is one reason behind its success. In addition to providing guidance to our clients, ACS subject matter experts are available to news organizations as thought leaders and authorities to discuss the latest industry-specific business trends and developments.