C3/CustomerContactChannels announced that the company has finalised plans for its expansion in the Philippines. Upon completion of the build out, C3 will add over 1,000 seats of capacity to its existing operations just outside Makati City.
This expansion takes C3 into Fort Bonifacio between 31st and 2nd streets. Located in the 17th-20th floors of the E-Services building, its operations are footsteps from the heart of High Street. The centre will include C3's global technology footprint standards including Avaya and Cisco platforms delivered over a fully redundant and highly resilient meshed network. The company's Asian expansion is primarily due to increasing demand from both existing and new clients.
"Manila continues to provide an extremely skilled workforce with a clear understanding of what it takes to serve customers from all geographies well," said Rick Ferry, president and COO of C3/CustomerContactChannels. "This growth is particularly exciting for us as we move into Bonifacio Global City, a relatively new area of Manila that offers an excellent environment for our employees and clients alike."
C3 offers excellent pay and benefits to its workforce, along with a fun work environment and advancement opportunities. The company's aggressive recruitment efforts for this expansion are already underway.
C3 provides a full range of customer contact management services for corporate clients in the healthcare, financial services, telecommunications, energy and utilities, media, travel, hospitality, and government services industries, from both US and international locations.
C3's founders are considered pioneers in the industry having successfully grown global BPO companies over the last several decades. As a result, the company is uniquely positioned to deliver outstanding results for its clients through proven operational best practices and its veteran leadership team.
