ExcellerateHRO - Human Resources Outsourcing Services

ExcellerateHRO is a global, full-service Human Resources Outsourcing (HRO) company offering a flexible portfolio of services to mid-size and large employer organisations.

The company provides a broad range of HR services, including outsourcing, benefits administration, payroll, relocation and assignment services to more than 400 clients in Europe, North America, Latin America and Asia Pacific, serving more than 33 million participants from its client organisations.

In the UK, ExcellerateHRO has offices in Bristol and London from which it serves more than 70 clients in the UK and mainland Europe.

INTEGRATED WORKFORCE ADMINISTRATION

HR outsourcing is the company's integrated comprehensive or multi-process offering for the broadest range of HR services, including absence management, compensation management, recruiting and staffing, workforce development and workforce administration.

BENEFITS ADMINISTRATION SERVICES

Benefits administration encompasses comprehensive health and welfare, defined benefits and defined contribution services. In the UK, ExcellerateHRO offers administration services for pension plans, flexible benefit plans, and share and option plans.

ExcellerateHRO's services include recordkeeping and data maintenance, transaction processing, compliance testing, management, trustee and participant reporting, plan enrolment, employee self-service and call centre support.

Web solutions and modelling tools that inform and engage plan participants – helping them to make smarter choices about their benefit plans – deliver an improved employee experience, achieve a new level of business insight for decision-making and focus on strategic issues.

BUSINESS RELOCATION SERVICES

Relocation and assignment services assume management responsibility for an organisation's worldwide relocation operations using a high-touch, high-tech approach. ExcellerateHRO’s experienced relocation consultants, best-in-class suppliers, state-of-the-art technology systems and proven processes take the burden of relocating employees off HR staff, minimise costs and tax liabilities, and ensure that transferees' lifestyles are preserved.

PAYROLL OPERATION MANAGEMENT

Payroll services provide complete payroll operation management, including transactional finance and tax-related activities. By consolidating supporting technologies and applications and streamlining delivery systems, companies can reduce sales, general and administrative costs.

GLOBAL BUSINESS MANAGEMENT

• ExcellerateHRO's integrated global service delivery model delivers services seamlessly across functions and geographies
• The company's solutions are delivered on a unifying platform that enables the use of best-in-class technologies
• The single, global delivery model is powered by EDS’ reliable, scalable, flexible technology platform
• ExcellerateHRO’s delivery engine is hosted and monitored in a highly secure service management centre with state-of-the-art web hosting services

ExcellerateHRO solutions are founded on research-based leading practices for HR programme delivery and administration. The company's processes satisfy the rigorous standards of internal control required to support global financial reporting standards.

COST-EFFICIENT HR OUTSOURCING

Formed in 2005, ExcellerateHRO is the jointly owned HR outsourcing business of EDS and Towers Perrin, combining the technology and HR business process outsourcing expertise of EDS with Towers Perrin’s HR domain expertise.

This combination of superior service delivery and HR expertise uniquely positions ExcellerateHRO to help clients optimise their investment in HR processes and programs. ExcellerateHRO’s transformational outsourcing approach helps companies to maximise business results by driving down HR operational costs and eliminating administrative activities.

CONTRACTED HR SERVICES

ExcellerateHRO provides benefits administration services for TOTAL, one of the largest integrated oil and gas companies in the UK. Under the extended 48-month contract, ExcellerateHRO provides administration services for approximately 15,000 members of the TOTAL pension plan in the UK.

ExcellerateHRO also recently signed a contract to provide benefits administration services for Bank of America, one of the world’s largest financial institutions.

Under this five-year agreement, ExcellerateHRO will provide flexible benefits plan services to more than 10,000 Bank of America associates in the UK, Ireland and Canada.