Océ - Document Process Management Services

Océ Business Services is a global provider of document process management services and technology to law firms, corporations and the public sector. Our solutions span print / copy, fleet, mail services, Six Sigma-based performance management, records management, document imaging, and electronic discovery.

Océ Business Services delivers premier document process outsourcing services that enable our clients to:

• Increase document process performance
• Improve operational efficiency
• Minimize risk
• Introduce innovation
• Reduce costs

We work with clients in industries spanning business services, education, financial services, government, healthcare / pharmaceutical, insurance, legal, manufacturing, and technology.

DOCUMENT LIFECYCLE SERVICES

Océ Business Services understands that documents must be managed throughout their lifecycle to maximize business value and minimize risk. The lifecycle of a document begins at creation, evolves through its distribution, printing, storage and access, and ends with archiving or destruction.

We focus on managing the linked document processes that comprise this complete cycle of events, whether in paper or electronic form. This approach enables us to provide premier outsourced document process management that helps our clients reduce costs, improve business performance, and gain competitive advantage.

ADVANCED DOCUMENT PROCESS MANAGEMENT

Océ Business Services provides advanced tools to measure, manage and optimize your document management processes. Two examples of how we’re advancing document management to a higher level include:

• Océ MAX - the first comprehensive business performance management system designed to manage document processes and outsourcing service providers. Its Six Sigma based methodology and software enables you to systematically measure, manage, benchmark and continuously improve document processes.
• Océ DNA - our document needs assessment service, delivered by experts, helps you reduce costs and define the best print strategy for your enterprise. The right plan can help you save up to 40% of current document production costs.

ELECTRONIC REVIEW SERVICES

Océ Business Services is one of the most experienced providers of electronic and paper discovery, forensics and web-based review services for litigation and regulatory compliance matters. Our approach, which (we term a Unified eDiscovery Platform), encompasses records management, electronic and paper discovery, and compliance. This integrated approach enables you to be proactively prepared while minimizing the disruption, cost and risk associated with electronic discovery.

DOCUMENT MANAGEMENT INNOVATION

Océ Business Services is a unit of Océ, a company whose heritage of document management innovation extends over 130 years and encompasses over 5,800 global patents in print processes. As a leader in document process management, we have more than 1,250 client sites at major organizations in 15 countries that span North America, Europe, and the Philippines.

Océ Business Services’ industry recognition as a leader in document management includes the following:

• Named to the Leaders Category of the International Association of Outsourcing Professionals’ 2007 Global Outsourcing 100 list
• Ranked as the number one document process outsourcing vendor by the 2007 Black Book of Outsourcing
• Named a top provider of electronic discovery services by leading industry analyst Socha-Gelbmann in its 2007 E-Discovery Survey