Contributor: Erin Traudt
Erin Traudt, Research Analyst, IDC
Erin Traudt is a research analyst for IDC's Software as a Service (SaaS) research programme.
In this capacity, she provides coverage of SaaS and software-on-demand, and assists clients with their market intelligence needs through research, analysis and consulting.
A new model of software delivery is attracting the attention of the software industry. It is also capturing customer mindshare, enhancing understanding between vendors and corporate...