Contributor: Filippo Passerini
Filippo Passerini, CIO and Global Shared Services Officer, P&G
Filippo Passerini heads Procter & Gamble's Global Business Services and Information Technology business units. Established in 1999, GBS is a shared services organisation providing key business support and solutions to 140,000 P&G employees and operations in 86 countries worldwide. Innovative in its structure, scope and philosophy, GBS already has saved the company more than $500 million through shared services alone.
Filippo this year expanded GBS to include P&G's information technology function. Under his leadership, IT has been reorganised, refocused and renamed Information and Decision Solutions with an aim to deliver even greater returns to the business.
Filippo Passerini knew outsourcing was working when you couldn't tell P&G employees from the partner organisation. These unprecedented partnerships, combined with P&G's shared...