Contributor: Pete Pande

Pete Pande is president of Pivotal Resources, a global change leadership consulting firm. As a seasoned consultant in process improvement, organisation change and Six Sigma initiatives, Pete is one of the recognised experts in the field. He has provided senior executive training and deployment consulting services in business improvement and Six Sigma efforts for such companies as GE Capital, Sun Microsystems, Cendant, Cisco Systems, Starwood Hotels, Honeywell, Carlson Wagonlit Travel and many others.

Pete formed Pivotal Resources in 1993 with the mission of helping clients build lasting success through practical and creative skills and streamlined processes. He is the co-author of four popular books on Six Sigma: The Six Sigma Way ,The Six Sigma Way Team Fieldbook, What is Six Sigma? and The Six Sigma Leader.

He holds an MBA from National University in San Diego and degrees in English and history from the University of California.