Contributor: Alan Fowler
Alan Fowler, Isochron,
Alan Fowler has worked as an administrator, manager and consultant in more than 50 organisations in the public and private sectors, involved in business change and IT systems projects both as a user and a provider.
He currently develops practical techniques for project managers based on research and the deep experience of the members of his company, Isochron.
No business change will succeed unless we understand the dynamics and the people issues at work. In this extract from 'Accelerating Business Change and IT Projects', Alan Fowler and Dennis...