White Papers

Using Targeted Marketing Strategies to Optimize Healthcare Plans
Today, organizations are finding that rising healthcare costs can negatively impact their bottom line. Both health insurers and self-insured providers are after the same two goals: 1) reducing the cost
Pitney Bowes

The Empowered RIM Manager
We live in a world with ever increasing ways of creating, sharing and storing content. This expanding universe of information and knowledge is powering innovation at every level in business, but without
Pitney Bowes

Healthcare Benefits Communication Preferences
As companies try to strengthen customer relationships while controlling costs, customer communication management programs are under increased scrutiny. The movement toward multi-channel delivery and the
Pitney Bowes

Self-Service Meets Web 2.0: Serving the 21st Century Customer
The idea of the customer as king has become engrained in our way of thinking. This is the case today, more than ever before, as Web 2.0 and social networking technologies are being adopted by organizations
Oracle