Communications White Papers

Stay up to date with the latest Communications white papers from the global chief executive industry

Latest White Papers

Real-Time Fraudsters Detection using Nuance Voice Biometrics FreeSpeech This document provides an overview of Nuance Voice Biometrics fraud detection capabilities. Nuance Voice Biometrics Product Suite implements a wide range of security measures to protect...

Download your FREE white paper

Voice Biometrics 101 An introduction and overview of voice biometrics for customer Introduction to Voice...

Download your FREE white paper

The Gateway to Intelligent Virtual Assistants How to get started transforming the web customer experience with...

Windstream Reinvents Its Online Customer Experience with Nuance’s Nina™ Web Innovative virtual assistant technology achieves 72% first contact resolution rate in only three...

Smarter Service Delivery for Better Customer Experience and Lower Operating Costs I've been in enough meetings with public sector clients now to recognise that the 'doing more for less' argument doesn't need to be made any more. It's a...

How MATS® Keeps More Customers Smiling and Profits Up in Financial Services A lack of communication during the application process was losing one of the largest payment processors in the UK and increasing operating costs....

ISA Processing Made Easy With MATS® The year of 2008 and the years since have proved to be very challenging for ISA...

It's Your Call It's Your...

Understanding Consumer Perspectives on Voice Biometrics Understanding Consumer Perspectives on Voice...

Key Considerations For Deploying Voice Voice Automation Top 10 - Key Considerations For Deploying...

Invesco Trimark Provides Personalized Service Using a Nuance Voice Verification Solution Invesco Trimark Provides Personalized Service Using a Nuance Voice Verification...

The New Economics of Color Print The New Economics of Color...

Healthcare Benefits Communication Preferences Healthcare Benefits Communication...

The Empowered RIM Manager The Empowered RIM...

Using Targeted Marketing Strategies to Optimize Healthcare Plans Using Targeted Marketing Strategies to Optimise Healthcare...

Self-Service Meets Web 2.0: Serving the 21st Century Customer Self-Service Meets Web 2.0: Serving the 21st Century...

Differentiate Your Company with Complete CRM Differentiate Your Company with Complete...

Customers Have Changed: Has Your Loyalty Program Kept Pace? Customers Have Changed: Has Your Loyalty Program Kept...

Intelligent Print Sourcing Intelligent Print...

Office Communications Management Office Communications...

Transpromo – Maximising the Value of Customer Communications Transpromo – Maximising the Value of Customer...

Managed Security Monitoring: Network Security for the 21st Century Managed Security Monitoring: Network Security for the 21st...

Unified Communications and Collaboration - Reaping the Benefits of Connecting Your Team Unified Communications and Collaboration - Reaping the Benefits of Connecting Your...

Pharma Futurology Joined-up Healthcare: 2016 and Beyond Pharma Futurology Joined-up Healthcare: 2016 and...