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Differentiate Your Company with Complete CRM
Abstract
The spread of Web 2.0 concepts in everyday consumer activities has altered the way people relate to one another and how information is delivered. In a...
Company
Oracle
Self-Service Meets Web 2.0: Serving the 21st Century...
Abstract
The idea of the customer as king has become engrained in our way of thinking. This is the case today, more than ever before, as Web 2.0 and social networking...
Company
Oracle
Customers Have Changed: Has Your Loyalty Program Kept Pace?
We have all read the statistic that says it costs five times more to acquire a customer than to retain one, and we all intuitively know that customers are more difficult to get, keep, and grow than ever before - especially during these tough economic
Oracle
Transpromo – Maximising the Value of Customer Communications
To succeed in increasingly competitive markets, organisations are seeking to maximise the value of their customers and lower their operating costs. To meet these two objectives, companies need to enhance their marketing capabilities to support cross-selling
RR Donnelley Global Document Solutions
Pharma Futurology Joined-up Healthcare: 2016 and Beyond
Pharma Futurology endeavours to provide a bird's eye view of the pharmaceutical industry, and where it might be in a decade's time: how pharmaceutical firms will be connected to the wider healthcare ecosystem, and what technologies will glue it together. The
BT Americas Inc
Unified Communications and Collaboration - Reaping the Benefits of Connecting Your Team
Effectively rising to the challenge of today's global economy and the increasingly collaborative horizontal relationships that characterise interactions among employees, customers, and business partners demands – more than ever – a unified approach
BT Americas Inc
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