Offshore IT outsourcing has evolved from simple labor arbitrage – developer and programmer services purchased in a low-cost market and resold in a higher-cost market for a profit – to become a business practice that allows enterprises to compete on
Economists around the world agree that current turbulent times are almost unprecedented. Not since the 1930s has the global business-confidence levels been so shaken.
Despite the extensive central bank interventions, the way the governments
Ever since Accenture won the historic British Petroleum (BP) deal for its finance and accounting (F&A) franchise in the early 90s, a hitherto unknown third party service offering opened up almost overnight: finance and accounting outsourcing (FAO).
To compete and succeed in today’s service-driven environment, more and more companies rely on multiple vendors to deliver contact center services and solutions. This multivendor approach can yield positive results, but it also presents significant
To succeed in today’s faster and more competitive markets, organizations must find new and effective ways to open new revenue streams, improve enterprise efficiency and foster profitable long-term growth.
Many of the world’s leading business
Software offshore developing between Japan and China has been going on for nearly 20 years. Many Japanese firms went to China in search of lower cost software developers, and as a result, have done very well. However, there are still a high number
The market for finance and accounting (F&A) outsourcing services has grown consistently over the last couple of decades. It is now reaching critical mass with many SME companies improving productivity and cost efficiency by taking advantage of ITES
Business documents are vital strategic, financial, operational and intellectual assets that are essential to daily business processes. They constitute the lifeblood of an organization. Yet half of organizations rate their document management practices
Today's business environment is so competitive that companies making the decision to outsource document process management services can no longer afford to compromise cost, quality or delivery, either in the deployment or operation, of their business
There has been an excess of news concerning mergers, acquisitions, joint ventures and management buy outs in recent years.
This free white paper looks at when to merge and when to acquire or collaborate, bearing the benefits and the governance
This white paper from TechTeam Global explains the benefits of blended-shore outsourcing for IT service desks. It features a case study of a travel firm that uses TechTeam to deliver global support in 16+ languages. The paper also includes a brief
Decisions on sourcing are no longer an option, but how organisations make these decision is. In order to face the challenges of todays dynamic business market, organisations need to make strategic decisions about the sourcing of their organisational
When outsourcing software development, it is especially important to establish and manage relationships with providers. This article looks at various aspect of managing offshore relationships, offering techniques for setting up close communication
To reform procurement processes and derive maximum value, technology solutions alone are not enough. One specialty chemicals manufacturer partnered with Prosero to completely overhaul their procurement process, yielding an average saving of 19% on
In the process of achieving compliance, many organisations have spent disproportionate effort on relatively low-risk, but high-volume routine transactional processes, such as purchase-to-payment or order-to-cash. This leaves businesses exposed in key
