Revenue assurance strategies help Utilities to avoid costs and loss of revenue through charge off of bad debt. A constant focus on pre charge off and post charge off collections strategies is essential to providing cost effective service and managing the rate of return at utilities.
Being in a highly regulated industry makes it increasingly important to manage consumer expectations and give them a positive experience with a high level of service while maximizing net profits by adopting the right revenue assurance strategies.
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Revenue Assurance Strategies for Utilities
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