Golden Opportunity
Far more western in approach than India or China, South Africa has a cultural viewpoint that enables call centre staff to have 'a much better ability to empathise with customers on the phone', according to Ryan Powell of Datamonitor.
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South Africa recently came top in a survey of favoured offshore contact... -
President Mbeki recently stated in an address to the nation his belief that... -
South Africa is in the same zone as most countries in central Europe, and the... -
Far more western in approach than India or China, South Africa has a cultural...
