BPO: what you need to know
Cathy Tornbohm is a Gartner vice-president responsible for BPO research. She specialises in BPO for administrative purposes, including human resources, finance and accounting, and procurement. Tornbohm’s research includes analysis of end-user requirements and BPO companies’ market offerings.
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Figure 1. What are process enhancement technology and services? -
Cathy Tornbohm is a Gartner vice-president responsible for BPO research. She...
