Strategic Business Spending - Page 1
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Define the future – Wealth management In recent years, the UK wealth management sector has seen a tsunami of new regulation, with more to come. The cost of compliance is shaking up business models, but does this bring opportunities...
Walk the line – the mergers and acquisitions market While mergers and acquisitions are once again on the rise, they still pose challenges for regulators that are concerned about competition. For many years, the Organisation for...
Managing money in a low-return world - Dr Roelof Salomons Dr Roelof Salomons, professor of investment theory and asset management at the University of Groningen and chief strategist, Kempen Capital Management, Amsterdam, offers ideas for investors...
The taxman cometh – transfer pricing In recent years, tax-avoidance scandals have embroiled some of the world’s largest corporations, placing their transfer pricing policies under public scrutiny. Pascal Saint-Amans, director of...
Hanging on the mobile phone – smart customer service Smartphones instil customers with a taste for accessing information and services in the here and now, with just a few swipes of the fingertip, but too many businesses are slow to adapt their...
Service industry – predicting customer and client trends In today’s multimedia world, predicting customer and client trends − and shaping your business model to meet them − can mean the difference between success and failure. In this special report,...
Euro vision: innovative CRM solutions There’s no doubt about it; today’s consumers are a lot savvier about the service they demand compared with the past. But how can companies go about successfully enhancing customer experience?...
Strength in adversity: driving recovery How a CEO responds to misfortune, and how well the organisation bounces back as a result, is a true test of their worth. Barry Mansfield talks to Nokia CEO Stephen Elop and Sergio Marchionne,...
Where are the Opportunities Now? A bruised and chastened business and financial world is returning with gathering pace to overseas investing. Nigel Ash asks how the opportunities have changed following a period when much of...
Marketing’s Move from Monologue to Dialogue The emergence of digital channels has altered the relationship between marketing and corporate communication teams. In an extract from their book Digital Strategies for Powerful...