Companies that rushed to outsource before doing their research have found it is a little more complex than first thought. But, as Linda Cohen of Gartner Research tells Jim Banks, it really is as simple as thinking things through first.
Management Evolution Thomas Tunstall explains how advances in technology and globalisation have changed the role and attitude of management.
When Your Protégé Comes of Age Companies in Central and Eastern Europe are now facing stiff competition from the workforces they once trained. Chris Cole,...
Transformational Outsourcing The outsourcing stereotype is being turned on its head by Tata Consultancy Services and its unique brand of outsourcing....
The Winner's Curse Andrew de Cleyn, LogicaCMG, explains how to avoid the pitfalls of jumping headlong into outsourcing commitments.
How to Maximise your Outsourcing Location For many years, India has been the tried and tested offshoring location, particularly within the BPO market. Kesh Sharma,...
Banking on Success India's combined annual BPO and IT offshoring revenue is now a staggering $19,5bn. The financial services sector in particular...
The Simple Life Some organisations find that true value comes from keeping outsourcing arrangements clear, simple and competitive. Jim Banks...
The Dawn of the Chief Outsourcing Officer? As the scope of outsourcing continues to expand, Rajeev Sawhney, Corporate Vice President of HCL Great Britain investigates....
A Partnership Culture Filippo Passerini knew outsourcing was working when you couldn't tell P&G employees from the partner organisation. These...
Golden Opportunity India and China are the locations most companies think of when considering offshoring. But unreliable power supplies, cultural...
Outsourcing: A Risk Too Far? The jaw-dropping financial rewards of offshore outsourcing can be hard to resist. However, as Steve Coomber discovers, a...
The Great Leap-Frog Forward Nigel Ash investigates the entrepreneurial skills of expatriate Chinese and the subtle change of political philosophy. These...
Outsource Zone for Dubai Dubai – world-class infrastructure and services, skilled labour and flexible regulations. It no wonder that the Emirate...
Emerging Markets: Fools Gold or El Dorado? Increasing affluence in China and India is attracting the attention of the world's corporations. But there is danger as well...
Outsourcing: The Next Decade Michael F Corbett is the executive director of the International Association of Outsourcing Professionals. He traces the...