The latest content updates from the the-chiefexecutive.com web site http://www.the-chiefexecutive.com/ en-us http://www.the-chiefexecutive.com/ http://www.the-chiefexecutive.com/content/images/logo_big.gif http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/pressairex-ag-boss-impact-of-low-taxes-is-massively-overemphasized.html http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/pressairex-ag-boss-impact-of-low-taxes-is-massively-overemphasized.html Airex AG is an innovative Aargau company aiming at being faster, qualitatively better and more customer-oriented than the competition. For this purpose, Airex in Sins is molding a corporate culture characterised by transparency, creativity, safety an… Wed, 01 Feb 2012 00:00:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressc3-performance-optimisation-division.html http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressc3-performance-optimisation-division.html C3/CustomerContactChannels announced that the company has formalised C3 performance optimisation (C3PO), an operating unit of C3 dedicated to developing solutions and techniques for increasing sales and service performance. Thu, 12 Jan 2012 10:51:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressc3customercontactchannels-expands-manila.html http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressc3customercontactchannels-expands-manila.html C3/CustomerContactChannels announced that the company has finalised plans for its expansion in the Philippines. Upon completion of the build out, C3 will add over 1,000 seats of capacity to its existing operations just outside Makati City. Thu, 12 Jan 2012 10:49:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressinteractive-web-response-solution.html http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressinteractive-web-response-solution.html C3/CustomerContactChannels announced the launch of Interactive Web Response, a proprietary self-service customer solution that delivers a contextually relevant experience across online communication channels to drive sales and service for leading bra… Thu, 12 Jan 2012 10:47:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressnew-jobs-nationwide-expansion.html http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressnew-jobs-nationwide-expansion.html C3/CustomerContactChannels is adding 2,000 new jobs to the US economy by opening up new call centres and expanding existing facilities. Thu, 12 Jan 2012 10:45:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressnew-contact-centre-bulgaria.html http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/pressnew-contact-centre-bulgaria.html C3/CustomerContactChannels (C3), a global provider of customer management solutions, announced plans to expand operations with a new contact facility in Sofia, Bulgaria. Thu, 12 Jan 2012 10:38:00 GMT http://www.the-chiefexecutive.com/features/featurecultural-institutions-and-the-challenges-of-sustainability/ http://www.the-chiefexecutive.com/features/featurecultural-institutions-and-the-challenges-of-sustainability/ During these challenging economic times, Michael Rosenzweig, president and CEO of the National Museum of American Jewish History, explains three methods cultural institutions should adopt in order to maintain their influence and importance in society… Thu, 12 Jan 2012 00:00:00 GMT http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/ http://www.the-chiefexecutive.com/contractors/outsourcing/c3customercontactchannels/ C3/CustomerContactChannels is your trusted partner for outsourced customer management solutions. Wed, 11 Jan 2012 15:16:13 GMT http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/filesmarter-service-delivery/ http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/filesmarter-service-delivery/ I've been in enough meetings with public sector clients now to recognise that the 'doing more for less' argument doesn't need to be made any more. It's a given. Mon, 09 Jan 2012 11:42:00 GMT http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/filehow-mats-keeps-more-customers-smiling-and-profits-up-in-financial-services/ http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/filehow-mats-keeps-more-customers-smiling-and-profits-up-in-financial-services/ A lack of communication during the application process was losing one of the largest payment processors in the UK and increasing operating costs. Mon, 09 Jan 2012 11:41:00 GMT http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/fileisa-processing-mats/ http://www.the-chiefexecutive.com/downloads/whitepapers/customer-relationship-management/fileisa-processing-mats/ The year of 2008 and the years since have proved to be very challenging for ISA providers. Mon, 09 Jan 2012 11:38:00 GMT http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/pressmatssoft-sms-health-africa.html http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/pressmatssoft-sms-health-africa.html MatsSoft, a leading UK-based provider of workflow and communications solutions, was commended by International Health Partners (IHP) at the Queen's Awards for Enterprise. Fri, 06 Jan 2012 14:00:00 GMT http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/1369120334001.html http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/1369120334001.html MatsSoft's latest video reveals that, in a commercial environment that demands that most businesses 'Do More For Less', MATS® is able to reconcile the competing objectives of reducing operating costs and delivering better customer service. Fri, 06 Jan 2012 12:21:52 GMT http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/ http://www.the-chiefexecutive.com/contractors/customer-relationship-management/matssoft/ MATS® is a managed SaaS (software as a service) solution that seamlessly links workflow, customer communications, configurable service levels and real-time reporting. Fri, 06 Jan 2012 12:05:00 GMT http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/presscarlsberg-coordinating.html http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/presscarlsberg-coordinating.html Six water springs in Rheinfelden provide the Feldschlösschen beer with its good taste. The little city on the Rhine has recently become the home to another company considered a heavyweight in the international beer business: Carlsberg is now coordina… Sun, 01 Jan 2012 00:00:00 GMT http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/presshigh-tech-parts-manufactured.html http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/presshigh-tech-parts-manufactured.html From a simple fitter's to the highly complex CNC production of medical components, the Egli Maschinenbau AG in Aargau accomplished the generational leap and it defies the current economic crisis through fitness and innovation. Its products are shippe… Fri, 02 Dec 2011 00:00:00 GMT http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/pressmedical-software.html http://www.the-chiefexecutive.com/contractors/business-intelligence/aargau-cp/pressmedical-software.html When the development division shut down, the core team saw the opportunity: company Medivation AG was founded in July 2009 and brought together the best brains of this development division. "Its closure was a stroke of luck", CEO Jan Stifter stresses… Thu, 01 Dec 2011 00:00:00 GMT http://www.the-chiefexecutive.com/contractors/technology/iba-group/pressiba-group-launches-facebook-page.html http://www.the-chiefexecutive.com/contractors/technology/iba-group/pressiba-group-launches-facebook-page.html IBA Group, an alliance of IT companies with more than 2,500 people, launched a new Facebook page. It is a dynamic custom page that provides brief information about IBA Group, an overview of the IBA Group's services, and contact details. Mon, 21 Nov 2011 16:39:00 GMT http://www.the-chiefexecutive.com/features/featurenational-business-awards-3-recession-investment-pays-dividends/ http://www.the-chiefexecutive.com/features/featurenational-business-awards-3-recession-investment-pays-dividends/ The Grant Thornton Mid-Cap Business of the Year Award recognises listed companies or mutuals in the mid-cap range. Tue, 15 Nov 2011 00:00:00 GMT http://www.the-chiefexecutive.com/features/featurehow-to-say-sorry-the-ceos-worst-nightmare/ http://www.the-chiefexecutive.com/features/featurehow-to-say-sorry-the-ceos-worst-nightmare/ Thomas Perryman highlights some of the worst corporate apologies and how businesses can prepare for future catastrophes. Tue, 15 Nov 2011 00:00:00 GMT