Performance-based executive search firm CTPartners today announced they have expanded into Latin America with the opening of offices in Bogotá, Colombia; Caracas, Venezuela; Lima, Peru; and a regional headquarters in Miami, Florida. The expansion continues CTPartners' commitment to serve clients globally and the beginning of the build out of the Latin American region. Earlier this year the company announced new offices in Hong Kong and Singapore. Five Partners and their teams join the firm in Latin America and Miami: Miami: Nestor D'Angelo joins as Managing Partner Latin America.

Expert analysts from KPMG will be announcing the results of their international sourcing study at GOLSS, the Global Outsourcing Location Strategy Summit, to be held in Budapest from 8 - 11 March. The KPMG study involved an in-depth survey of 100 suppliers and 550 end-user organisations across the globe and aims to provide businesses with clear direction on current and future outsourcing trends and best practice. Aimed at senior level executives, GOLSS provides a unique opportunity for delegates and representatives from outsourcing locations to network and develop contacts in a non sales-driven environment.

TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognised as the benchmark of excellence in software development. TCS can bring in process improvements, process automation, and platform-based solutions. HUMAN RESOURCES OUTSOURCING (HRO) TCS provides a business solution that does more than simply &squo;lift and shift&squo; ‐ HRO transforms business processes, delivering a continual programme of improvements to minimise manual workload, provide better service and dramatically reduce costs. TCS delivers an end-to-end service: everything from business case identification and requirements analysis through to architecture design and deployment, hiring, training and integrating staff.

Founded over 60 years ago, Boyden continues to drive the executive search industry with groundbreaking best practices and impeccable integrity to meet the executive search needs of our clients. Our structure ensures that our clients achieve their goals. While many &squo;global&squo; executive search companies are managed by a central headquarters, Boyden is owned by the leaders of each local office, ensuring we can provide services tailored to our clients both locally and globally. GLOBAL EXECUTIVE SEARCH Our core values are a vital theme that runs through all of our services. We take on a range of roles, including that of trusted advisors.

Whether it&squo;s a service or sales call centre organisation, Radclyffe Consulting provides call handling skills and strategies, performance improvement solutions and call centre efficiency programs that ensure you achieve the highest levels of customer satisfaction and loyalty and revenue generation. Radclyffe recognizes that each business is unique, and customises every solution while still using proven strategies and processes. CALL CENTRE ASSESSMENTS Over the years, Radclyffe Consulting has developed a specific method to conduct thorough operations assessments to ensure that the call centre solutions we recommend will be integrated with your business objectives.

Liverpool has silenced its critics by winning the European Capital of Culture award this year. But Liverpool, and the UK's Northwest as a whole, is about far more than culture - it is also about business. Garry Flood speaks to Ssteven Broomhead, the man charged with sustaining the city's success. If you are one of those sceptics who regard the phrase 'Liverpool, capital of culture' as a contradiction in terms, you must be having a hard time dealing with the highly successful debut this year of that self-same home of the Beatles as European Capital of Culture. And Liverpool winning that prestigious prize is not the only thing that might silence the city's critics.

Jean-François Chanlat explains to Barry Mansfield how the dented prestige of the MBA can be restored by training candidates with practical experience in social sciences, language skills and a collective approach to decision-making. MBA programmes are often criticised for being too theoretical and recruiting students with little or no real-world management experience. France's response to these criticisms emerged in 1999, when Professor Michel Kalika of Paris-Dauphine University, the international management science teaching and research institution, lauched an executive MBA programme in partnership with the university's Canadian sister institution, the School of Management Science, at the University of Quebec at Montreal.

India has become home to many outsourced business processes, including human resources functions, with many companies drawn to it because of its lower cost base. The challenge now, as Caroline Brown explains to Jim Banks, is for the country's outsourcing providers to add value to their services. The cost case for outsourcing basic administrative processes in the human resources function to India has long been clear. Paying in rupees for services that compete favourably in terms of quality can generate significant savings, hence the rapid growth in the popularity of India's human resources outsourcing (HRO) providers.