Thought Leaders By Category: Customer Relationship Management (CRM)

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Latest Industry Thought Leaders in Customer Relationship Management (CRM)

Astadia: Software as a Service - Mike Lingo
Over the next year, the software industry can expect a new trend of software as a service (SaaS). Astadia’s service delivery vice-president Mike Lingo shares his thoughts with CEO on the SaaS...
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ATIO: Southern Comfort South Africa is becoming a highly desirable and profitable outsourcing destination. Chris Van der Sande explains why to Garry...

CustomerContactChannels: Philippines, a jewel in the BPO crown - Rick Ferry Rick Ferry, CustomerContactChannels, explains why the company’s recent move to the Philippines has been a success....

EDS: Staying Customer Focused - Alex Halikias In a challenging economic climate, the need to provide quality customer solutions has never been more vital. Alex Halikias, BPO services executive at EDS, tells CEO about the current...

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