Thought Leaders By Category: Customer Relationship Management (CRM)

Stay up to date with project updates from the Customer Relationship Management (CRM) category.

Latest Industry Thought Leaders in Customer Relationship Management (CRM)

CustomerContactChannels: Philippines, a jewel in the BPO crown - Rick Ferry
Rick Ferry, CustomerContactChannels, explains why the company’s recent move to the Philippines has been a...
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MatsSoft: focus on service for future success – Martin Scovell and Andy Hendry Today’s consumer has a focus on value for money and quality of service, say Martin Scovell and Andy Hendry,...

European Training Foundation: Foundation for Good - Madlen Serban Madlen Serban, director of the European Training Foundation, explains to CEO how integrating vocational education and training policies with the employment sector can help guide countries...

Norman Broadbent: Executive Search Gets Personal - Sue O'Brien Norman Broadbent re-launched its brand in 2009 after a reverse takeover in 2008 and has already seen strong feedback from clients about its new positioning. CEO Sue O'Brien explains to...