New Pitney Bowes White Paper Highlights Importance of The Empowered RIM Manager

Friday, June 25, 2010 by Pitney Bowes

The importance of retaining and empowering RIM (records and information management) managers within an organisation is the focus of a new white paper now available from Pitney Bowes Management Services (PBMS), a wholly owned subsidiary of Pitney Bowes.

With ever-increasing ways of creating, sharing and storing content in the world today, along with the demands posed by new and sometimes contradictory national and international regulations, the role of the corporate RIM manager has taken on added significance.

"More and more companies are realising that records management requires far more authority, support and resources than has been the tradition,! said Betty McAlvany, director of records and information management, PBMS. She emphasises that RIM managers must have a clear view into all records and document-related projects within an organisation to successfully perform their responsibilities.

The white paper maps out a framework for facilitating a uniform, enterprise-wide approach to successful records and information management that includes:

  • Policy and program development
  • Process and procedural considerations
  • Retention and disposition requirements and opportunities
  • Legal hold and litigation/discovery
  • Technology concerns
  • Training and change management communications

The white paper also presents time and cost pitfalls that can develop when organizations do not adequately consider records management issues in planning an acquisition, divestiture, workforce reduction or real estate move.