Aegis, a leading global business process outsourcing (BPO) provider and part of the Essar Group, today announced that it has been named a recipient of 2010 MVP Quality Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions® magazine. Customer Interaction Solutions has been the leading publication in CRM, call centers and teleservices since 1982. It recognises companies that have exemplified the highest commitment to quality, excellence and customer service with the MVP Quality Award.
Sandip Sen, president - Americas, and global chief marketing officer, Aegis, commented on this occasion, "We are delighted to receive the prestigious MVP Quality Award. This award is testimony of our commitment to provide a high level of customer experience. This has come through maintaining high ethical standards, rigorous business policies, and offering cost- effective, high-quality solutions to our clients across the world."
"It is my pleasure to present Aegis with a Bronze MVP Quality Award for their excellence in taking and improving quality measures," said Rich Tehrani, CEO, TMC. "I extend my congratulations to all the outstanding individuals within Aegis whose combined efforts have contributed to raising their marketing via phone practices to the forefront of the industry."
The 18th Annual MVP Quality Award winners have been published in the February 2011 issue of Customer Interaction Solutions magazine.
