Aegis: White Papers

Driving First Contact Resolution for a Rich Customer Experience
Friday, March 11, 2011 by Aegis Driving First Contact Resolution for a Rich Customer...

Revenue Assurance Strategies for Utilities
Friday, March 11, 2011 by Aegis Revenue Assurance Strategies for...

Transforming the Utility Industry through Business Process Outsourcing
Friday, March 11, 2011 by Aegis Transforming the Utility Industry through Business Process...

The Future of Customer Engagement
Monday, January 24, 2011 by Aegis The Future of Customer...