No Longer a Nation of Queue-Lovers
03 November 2010 by Nuance Communications UK
Given that excellence in customer service has been touted as the key...
Guide to Call-Automation
02 November 2010 by Nuance Communications UK
In a period where excellent customer service is the key to unlocking...
How Call Centres Are Finding Their Voice
01 November 2010 by Nuance Communications UK
Excellence in customer service has been touted as the big differentiator in...
Nuance and IBM Team Up to Advance Next-Generation Natural Language Speech Technology
29 October 2010 by Nuance Communications UK
Nuance Communications and IBM have announced that the companies have...
BT Business Adopts Nuance Speech Recognition to Improve Customer Service
28 October 2010 by Nuance Communications UK
Nuance Communications has announced that BT Business will implement...
See all press releases
Real-Time Fraudsters Detection using Nuance Voice Biometrics FreeSpeech
15 November 2013 by Nuance Communications UK
This document provides an overview of Nuance Voice Biometrics fraud...
Voice Biometrics 101
15 November 2013 by Nuance Communications UK
An introduction and overview of voice biometrics for customer Introduction...
The Gateway to Intelligent Virtual Assistants
15 November 2013 by Nuance Communications UK
How to get started transforming the web customer experience...
Windstream Reinvents Its Online Customer Experience with Nuance’s Nina™ Web
15 November 2013 by Nuance Communications UK
Innovative virtual assistant technology achieves 72% first contact...
It's Your Call
19 October 2010 by Nuance Communications UK
It's Your...
See all white papers
