Contributor: Filippo Passerini

Filippo Passerini, CIO and Global Shared Services Officer, P&G

Filippo Passerini

Filippo Passerini heads Procter & Gamble's Global Business Services and Information Technology business units. Established in 1999, GBS is a shared services organisation providing key business support and solutions to 140,000 P&G employees and operations in 86 countries worldwide. Innovative in its structure, scope and philosophy, GBS already has saved the company more than $500 million through shared services alone.

Filippo this year expanded GBS to include P&G's information technology function. Under his leadership, IT has been reorganised, refocused and renamed Information and Decision Solutions with an aim to deliver even greater returns to the business.

A partnership culture
Filippo Passerini knew outsourcing was working when you couldn't tell P&G employees from the partner organisation. These unprecedented partnerships, combined with P&G's shared...