Unified Communications and Collaboration - Reaping the Benefits of Connecting Your Team

16 October 2007 by BT Americas

Effectively rising to the challenge of today's global economy and the increasingly collaborative horizontal relationships that characterise interactions among employees, customers, and business partners demands – more than ever – a unified approach to communications and collaboration.

Increasingly, an organisation's ability to effectively communicate and collaborate with a broad range of interested parties is becoming a key business differentiator. Used effectively, unified communications and collaboration strategies, applications and infrastructure enables organisations to add value to a range of core business processes, realise significant operational benefits, and achieve quantifiable bottom-line savings.