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It's Your Call

19 October 2010 by Nuance Communications UK

Many companies don't think of their contact center as a channel for growth, but with customer acquisition costs on the rise, leading companies are finding a hidden source of revenue already in their organisation – existing customers.

The contact center is the hub of ongoing customer activity. It is central to creating customer life time value, which drives increased growth and profit.

Download this free white paper to find out more.

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