Industry Thought Leaders
Our project area provides a repository of past, present and future projects within the industry. As well as providing an overview of the changing market landscape, this section offers access to the suppliers involved in each project.Latest Industry Thought Leaders
With pension schemes becoming increasingly complicated, employees are in desperate need of help to understand their options. Richard Williams, head of Pension Decision Service at JLT, talks... > read more
With pension schemes becoming increasingly complicated, employees are in desperate need of help to understand their options. Richard Williams, head of Pension Decision Service at JLT, talks...
Aline Bovier, director at Sion Airport, outlines how business clientele can access major commercial centres and desirable tourist destinations with the Davos Heli...
As the world transitions to an economy driven by renewable energy, new digital solutions are emerging that help businesses and consumers to reduce costs and join the green-energy revolution....
Greg Canfield, secretary of commerce in the executive division at the Alabama Department of Commerce, discusses the increasing interest automotive companies have in Alabama and the state’s...
Torgrim Takle, CEO at Crayon Group, says businesses that seek to optimise IT estates can get past fears surrounding the latest piece of EU legislation by using joined-up thinking,...
More shipowners are signing up to the Registre International Français (French International Register). Antoine Matthys, head of office, discusses legislation changes and other reasons behind...
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- A Great Combination
- A Partnership of Equals
- A Question of Timing
- Invest Northern Ireland: A smart move - Alastair Hamilton, Northern Ireland
- Accenture: Access to a Broad Spectrum of Knowledge – Umar Riaz
- AchieveGlobal: inspiring a workforce to reap awards – Sharon Daniels
- CustVox: Act upon the voice of your customer - Federico Cesconi, Switzerland
- Acuutech: Stay agile in the digital realm - Philip Moss
- Adapti: follow the cloud - Mario Schraepen
- ADP: The Payroll Pay-Off
- Aegis: From Balance Process Outsourcing to Balance Sheet Partnering – Aparup Sengupta
- Aeon IT Solutions: Light Years Ahead – Tim Lee
- Aetna: Big data in healthcare – Michael Palmer
- Aetna: healthcare solutions with shared accountability - Sandip Patel
- Aetna: healthy in body and mind – Sandip Patel
- Affiliated Computer Services: The Long-term Value of LPO - Richard Klingshirn
- African Diamond Producers Association: Transforming Africa’s Diamonds
- African Medical Investments: Quality Service on Demand - Dr Vivek Solanki
- VMware: Ahead in the cloud - Gavin Jackson, United Kingdom
- Alabama: the new home for global business
- Alder & Sound: Tax goes digital - Hannu-Tapani Leppänen
- Alsbridge: Make an informed choice on IT systems - Olaf Baunack
- American Public University System: Managing across international borders – Marie Gould
- AP Services: Moving Forward - Dr Fernando Manuel
- APCO: Emerging Markets- - Strategies for Success
- AppLearn: Power of engagement – Mark Barlow
- Are You Making the Most of Your Transactional Documents?
- Are You Ready for Generation Y?
- Asian Outsourcing Gathers Momentum
- Astadia: Software as a Service - Mike Lingo
- ATIO: Southern Comfort
- Atlas Legal: Law on Order
- AXA Wealth: Opt in, opt out – what's it all about? – Mike Webb
- Banco Africano de Investimentos: Increasing the Pace - Angola’s Revival
- BELFOR UK: Be on RED ALERT - Alasdair Phillips, United Kingdom
- Bespoke Blend
- Bluecube: A private cloud – James Hawker
- Bluefin: the countdown begins – Robin Hames
- BoardPad: Paperless operations – Mike Evans
- Borderless Executive Search: The Talent is Out There
- BÖWE BELL + HOWELL: Making Mail-Shots Count - Marv Isles
- Boyden: Talent Contest
- Boyden: What is a CEO Worth?
- BPeSA: Cape Town - a World-Class BPO Destination
- CDS Global: BPO and a cultural revolution - Malcolm Netburn, United Kingdom
- BT: Converged Conferencing Communications
- BT: Success and Sustainability
- Bureau van Dijk: Shift in the market, reduce exposure risk for BEPS compliance – Luis Carrillo
- Bureau van Dijk: Time to put policy to the test - Luis Carrillo
- Business Brain
- Capgemini: Finance and Accounting Business Process Outsourcing
- Capital Outsourcing: IT outsourcing - Chadi Ghazal
- CDS Global: A Partner to Participate in Success – Malcolm Netburn
- CDS Global: changing with the times – Malcolm Netburn
- Celes Systems: IT and software solutions – Mark Stone
- CEO Perspectives: The Proven Course to Leadership Excellence – Erin McInerney and Daniel Diermeier
- Challenger Model Yachts: World-Class Sailing – Wiley Reynolds
- CMS Bureau Francis Lefebvre: Lawyers without borders - Xavier Daluzeau
- Compass: All Systems Go for BPO - David McCullough
- Confirmit: The customer is always right – Karine Del Moro
- Cranfield School of Management: The Longer Road
- No need to fear the GDPR
- CTG: Security Solutions - How Much is Enough?
- CustomerContactChannels: Philippines, a jewel in the BPO crown - Rick Ferry
- DATAMARK: Business process reengineering specialist - Bill Randag
- Datamatics: The Road to Enterprise Architecture
- DBM: Transition Services - Human Capital Management
- Different coalition: same pension issues to address – Martin Miles
- Dubai Outsource Zone (DOZ): Tax-Free Outsourcing
- Duff & Phelps: TP: is there a requirement for a two-sided analysis - Shiv Mahalingham
- EDS: Keep the Customer in Focus - Steve Ditto
- EDS: Staying Customer Focused - Alex Halikias
- Education First: Why it’s best to invest in language training – Andy Bailey
- Eli Lilly and Company: The Right Remedy - Patrizia Carlevaro
- Green energy digitalisation
- Enterra Outsourcing: Tailor-Made Software Development
- EquaTerra: The Source of the Solution - Mark Toon and Bill Thomas
- Ericpol: Fast friends – Pawel Szczerkowski
- EurAviation: No Plane, No Gain - Enrico Galigani
- European Training Foundation: Foundation for Good - Madlen Serban
- EY Global: Focus on tax reform – Jay Nibbe
- The future of communications
- Ferrari electronic: See the big picture:unified communications
- Ferrari electronic: Shape the workplace of tomorrow
- Ferrari solutions: New solutions for efficient business communications - Stephan Leschke
- Mercer Marsh Benefits: Fit for purpose - Stephen Clements and Dr Wolfgang Seidl, United States of America
- A high degree of compliance
- Future processing: Smart cities: the path to a better future - Jaroslaw Czaja
- gem: The Social Network – Philip Cassidy
- getAbstract: Rise to top of the class at Daimler Corporate University
- Getronics: Continuous Improvement, Constant Support
- Gili Lankanfushi: Divine formula – Iain Mcormack
- Glencore, Peru: Gain the Edge - Fidel Kishimoto
- Global Alliance for Improved Nutrition: Key Ingredients - Marc Van Ameringen
- Globality Health: Take the leap - Gavin Royston
- Go with the flow: new process solutions - Mark Large
- Government of Saskatchewan: A rock-solid choice – Brad Wall
- Overcome transfer pricing compliance issues
- Grant Thornton Netherlands: Navigate the new landscape of transfer pricing - Charles Marais
- Easy transfer pricing
- AXA PPP International: Healthy profits - Kevin Melton, United Kingdom
- Hewlett Packard Enterprise: Unlock revenue for communications service providers - Bala Thekkedath
- Hexaware: growth in a cold climate - PR Chandrasekar
- Hexaware: Shrink IT. Grow Digital - R Srikrishna
- Hogan Assessment Systems: Testing Times - Rodney B Warrenfeltz
- Hogan Assessment Systems: The Mark of a Leader - Robert Hogan
- How Corporates can Tackle Climate Change: Hivos - Eco Matser
- HP Business Service Management (BSM) Solutions: Real-Time Critical Business Data
- HP: SOX404 Compliance, Business Process Monitoring Tools
- HR Access: A Sixth Sense For HRO - Ignacio Palomera
- HR Access: Get HR Outsourcing Right the First Time - Alan Brennan
- HR Can Drive Results
- HR Certification Institute: Strategic HR Thinking
- HR: Delivery Underpins Strategy
- HRO Heaven
- IBA Group: Go East for Expertise – Sergei Levteev
- IBA Group: Improve business performance with change - Sergei Levteev
- IBA Group: IT excellence and a history of customer interaction - Sergei Levteev
- IEDC-Bled School of Management: A school with a view - Alenka Nedelko
- IESE Business School: Crash Courses - Giuseppe Auricchio
- IESE: Business Education Bridges the Atlantic
- IESE: Trained to Win in the Short Term
- IFS: Gain a competitive edge in an age of disruption – Dan Matthews
- Independent Trustee Services: Win the defined benefit end game - Chris Martin
- Inflecto Systems: Bespoke software for all - Andrew Jermy
- instinctools EE Labs: Who could be saved from the Titanic of IT business?
- Institute of Directors (IoD): Professional Development Programmes
- IntaSect Communications: At the Crossroads - Yufeng Tan
- Intelenet: Customer Service Transformed
- Turkey welcomes investors
- Investment Development Agency Ireland: Seeing Green - Barry O’Leary
- Bupa Health and Wellbeing: It pays to invest in a healthy workforce, United Kingdom
- L&T Infotech -
- Shape the future by accepting responsibility and investing sustainably
- Lilly MDR: Tuberculosis - A Workplace Epidemic
- Lily Beach Resort & Spa: Life’s a beach
- London Business School: Gain the Executive Edge - Rory Simpson and Julian Birkinshaw
- London Business School: Never Too Busy to Learn
- Luxoft: A Safe Path to Successful Outsourcing - Dmitry Loschinin
- Mahindra Satyam BPO: The Search for Lasting Value - Vijay Rangineni
- Malaysia takes centre stage for data operations - Derek Webster
- Mantec Consultants: Excellence in service and technology – Ari S Brara
- MatsSoft: focus on service for future success – Martin Scovell and Andy Hendry
- Mauritius Board of Investment: Make Mauritius a Home for Business - Raju Jaddoo
- Mauritius Board of Investment: Mauritius: The Island of Opportunity - Raju Jaddoo
- Medicines for Malaria Venture: Towards a Better Future - Chris Hentschel
- MEDZ: Moroccan Gold - Abellatif Hadj Hamou
- Mindpearl: An extraordinary source – William Pattison
- MIRIADE: Meet The Challenge - Vincent Lafon
- MIT Sloan: Conceptually Speaking
- MIT Sloan: Sustainable Benefits
- MIT Sloan: Tailored Executive Education
- OBI Group: Qualified For The Global Market - Thomas Belker
- Océ Business Services: Success is Well Documented - Joe Marciano
- Océ: Paper Work
- On the move: kinetic mesh private wireless networks - Robert Schena
- OpenCRM: Fuse together customer service and technology - Graham Anderson
- Openstream – Raj Tumuluri
- Optimisation Improves Outsourcing
- Oracle: Customers Come First - Steve Fearon
- Outsourcing: An Inconvenient Truth
- Parseq: Boutique thinking – Rod Edwards
- PDI: Effective Succession Management
- Personnel Decisions International: The Talent Game
- Planon: Mix and Match - Pierre Guelen
- Aon Hewitt: Play it safe with strategic de-risking - Kevin Wesbroom, United Kingdom
- Politec: Southern Charm - Alexander Schmitz-Kohlitz
- Politec: Southern Charm - Alexander Schmitz-Kohlitz
- PPC Worldwide: the true cost of going AWOL - Ed Radkiewicz
- Pricoa Real Estate and Relocation Services: Relocation Revolution - Earl Lee
- Pro4u Business System: Enterprise resource planning - Anders Carlsson
- Prosero: Procurement Outsourcing: Co-SourcingSM
- Proteus at London Business School: Creative Inspiration - Patricia Hodgins and Nigel Nicholson
- PwC: Responsible recruitment – Michael Rendell
- Rabobank: A Clear View On Commodity Risk
- Radclyffe Consulting: Moment of Truth
- Randstad Financial & Professional: Better Together – Tara Ricks
- Rotterdam School of Management, Erasmus University: Working Together to Tackle Talent Development - Jurgen Kluge
- RR Donnelley's Global Document Solutions: Send a Clear Message - Mike Gordon
- S&P Global Market Intelligence: Intercompany financing - Ernest Breitschwerdt
- Salesforce.com: SaaS Appeal
- SAP: Product Leadership - Hans Thalbauer
- SAP: Shared Services – The Next Generation
- Saskatchewan: Land of opportunity – Brad Wall
- SBC Systems: Lower costs for greater benefits - James Markham
- Scottish Development International: Stake a Claim for Scotland - Lena Wilson
- Senn-Delaney: Lessons in Great Leadership
- Seven Collaborative Solutions: SEVENth Heaven – Sean Culey
- Shangri-La Hotel, Beijing: Welcome to paradise – Christopher Chia
- Get to Davos in no time
- Sitel: Shore Thing - Joe Doyle
- SkillSoft: A New Take on Leadership Training
- SkillSoft: The Learning Curve
- Softage: Russian Rewards - Roman Martynenko
- Softage: The man in front - Roman Martynenko
- SoftServe: Three IT trends to watch – Serhiy Haziyev
- AXA Wealth: Solutions not schemes - Ian Colquhoun, United Kingdom
- Spendvision: A Clear Vision - Robert Kirby
- Stantive: In the cloud together – Doug Girvin
- ZigZag Technologies: Stay in touch with customer trends - Richard French, United Kingdom
- Sword Ciboodle: Choose Your Channel - Kenny Bain
- Sykes: Serve Your Customer, Improve Your Business
- Synergy Business Consultancy: Harness the trend in KPO – Germaine Reyes
- Taj Exotica Resort & Spa - Discover your Taj time
- Tata Consultancy Services: Greater Choice for HRO
- TEAM International: Offshoring With Expertise – Matt Moore
- TechniData: Environmental Performance Management (EPM)
- Tekla: Reducing errors with model-based software - Albert Hogewoning
- Telal Resort: A desert haven in harmony with nature - Michiel Blaauw
- Telcom & Data: The devil is in the detail - Ricardo Trinidad
- TELUS International: The Future is Friendly – Jeffrey Puritt
- The big rewrite: make your software work for you and your company
- The emissary: innovative Chinese and Japanese market solutions - Yufeng Tan
- American Public University System: The future of learning - Dr Karan Powell and Michelle Maldonado, United States of America
- The Grichan Partnership: Personal touch – Richard Hewitt
- Etisal International Egypt: The new call centre - Ashraf El-Tanbouly, Egypt
- The Philippines: The Growing BPO Centre
- The Shangri-La Hotel: Beijing’s sanctuary for all senses – Martin Ricker
- TLS: The changing state of leadership development - Kevin Lane Turner
- Tripudio Telecom: Telecoms solutions - Jonathan Collard
- Tripwire: Change Auditing Solutions
- Turner Leadership Strategies: Leadership profiles, a new era – Kevin Lane Turner
- Tytho: Time is money and tax automation saves on both - Eliza Alberts-Muller and Monica Erasmus