Pitney Bowes - Software, Hardware and Services for Communications

For over 90 years, Pitney Bowes has provided software, hardware and services that integrate physical and digital communications channels. The company is a leader in creating solutions that manage customer communications and provide exceptional customer insight. Pitney Bowes is a $5.6 billion company and employs 33,000 worldwide.

Customer communications management

Organisations of all kinds know that maintaining strong customer relationships is the key to growth. This means systematic customer communications management, across all physical and digital channels and encompassing all customer segments. The products, services and solutions of Pitney Bowes enable organisations to take a strategic approach to customer communications management. For example, the Pitney Bowes® IntelliJet™ line of printing systems dramatically lowers the cost of creating customised, colour bills and statements.

Customer communications management also refers to business processes, not just products. Pitney Bowes's decades of experience give us valuable insights into how best to organise your customer communications, so that you can deliver the right message to the right person at the right time at a very low cost and with very high reliability and integrity. We understand that your reputation rides on each piece of communication with your customers, and we work hard to make sure your communications deliver an effective message, every time.

Leading power in software for customer insight

Pitney Bowes is one of the world’s largest software companies, ranked number 107 globally in the Software Magazine 500 list. The company has particular expertise in location intelligence, with software that helps large organisations better locate, connect with, and communicate with their customers. These solutions are particularly relevant for the insurance, financial and telecommunications industries, as well as governments at all levels.

Still the global leader in mailing solutions

Pitney Bowes invented the modern mailing industry in 1920, and has continually reinvented it since. Its latest breakthrough innovation is the Connect+™ customer communications series, which puts new power into the hands of mid-volume mailers. The Connect+ customer communications series enables the creation of customised messages on the outside of the envelope, which helps to increase openability and return rates on direct marketing campaigns. The system is continually connected to the web and users can access applications quickly and easily through a colour touch-screen monitor.

Contact Details

Pitney Bowes Inc
1 Elmcroft Road
United States of America
+1 203-356-5000

Available White Papers


The New Economics of Color Print 19 July 2010 The New Economics of Color Print


Healthcare Benefits Communication Preferences 25 June 2010 Healthcare Benefits Communication Preferences


The Empowered RIM Manager 25 June 2010 The Empowered RIM Manager


Using Targeted Marketing Strategies to Optimize Healthcare Plans 25 June 2010 Using Targeted Marketing Strategies to Optimise Healthcare Plans

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