Contributor: Cathy Tornbohm
Cathy Tornbohm, Research director, Gartner

When companies consider business process outsourcing (BPO), their expectations are often not met because of the prevalence of misleading buzzwords. Cathy Tornbohm of Gartner examines what...
The rapidly growing market for F&A business process outsourcing is experiencing trends familiar to those in other sectors, but most enterprises are missing the chance to learn from them....