Contributor: Cathy Tornbohm

Cathy Tornbohm, Research director, Gartner

Cathy Tornbohm Cathy Tornbohm is a Gartner vice-president responsible for business process outsourcing (BPO) research. She specialises in BPO for administrative purposes, including human resources, finance and accounting, and procurement.
Speak the Same Language
When companies consider business process outsourcing (BPO), their expectations are often not met because of the prevalence of misleading buzzwords. Cathy Tornbohm of Gartner examines what...

Seize the Day
The rapidly growing market for F&A business process outsourcing is experiencing trends familiar to those in other sectors, but most enterprises are missing the chance to learn from them....